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Safe & Secure Tips for Garage Door Owners
Prepared by the International Door Association
and recommended by Ridgefield Overhead Doors, LLC
If you are the owner of a garage door, it is very important that you consider the following tips regarding maintaining a safe and secure door and operator (download PDF of this page here):
- It is important to properly perform routine maintenance on your garage door system. To learn more about what to do and what not to do, check out the IDA website: www.garagedoorcare.com.
- Garage doors with operators feature an emergency release device that can be readily identified – just look for the red cord with a red handle. This device is required by law for the purpose of quick disengagement of the operator. It should never be modified, including the addition of a zip-tie for the purpose of security.
- Removing the red handle is not recommended and strongly discouraged. The handle is required by UL 325 and federal law. It is there for emergencies such as a child being entrapped under the door.
- If you wish, frosting your garage door windows (if applicable) will obscure visibility into your garage.
- By adding a motion-sensing exterior light outside your garage, unwanted guests are less likely to attempt entry into your garage at night.
- Leaving the remote control to your garage door operator in your automobile can be an invitation to a thief or undesirable person to enter your house; just like leaving the key to your house in plain view.
- At least annually, contact a professional door dealer to inspect your garage door system. A periodic inspection and maintenance visit by a pro can save you headaches and dollars in the future.
- Check the surroundings of the roller tracks. Move items that may come in contact with a moving door such as a shovel, broom or lawn edger.
- Have your garage door monitored by a security system just as you would any other door or window in your home, and/or install a garage door monitoring system to help you remember to close your garage door.
- A very basic and simple tip: remembering to keep your garage door closed can help you protect your home and property. If you must have your garage door open, lock the pass door between the home and the garage.
I highly recommend this business. The owner is kind, generous and and very competent. Just recently, I messed up the program in my overhead door. Hetalked me through re-programming it over the phone When we were done, I asked him to bill me and he aid "no", he was not going to do that even though I had taken short of an hour of his expertise. I haven't had this level of care and service before.
Bob did an amazing job. The staff is very pleasant to work with. I definitely recommend them!!
Absolutely phenomenal work and competitive prices. Yes, this local company has prices right in line with Home Depot and Costco. They don't subcontract out the work, they do it themselves and were prompt and cleaned up after themselves very well. Overall great work, highly recommend.
This is the place to call if you need new garage doors and want knowledgeable professional service. Paul and his crew have done outstanding work at our business and home. They can fix anything related to garage doors from replacing the weather stripping to new doors and motor openers.
Paul came to my house within an hour of my call to look at it and give me a quote. He fixed the majority of my problem and gave me instructions on further steps I could take, he did all this within 10 minutes and didn't even charge me!! I had tried several fixes before this and had spent many hours on it, he knew exactly what it needed in no time at all (and told me to undo what I did on my own, lol) He knows doors !
Had a little problem with a bracket that snapped and they quickly provided the part I needed. Wonderful service!
so much to say!! I have done business w/ this amazing organization for decades! I have NEVER had an issue..they have consistently gone out of their way to go above and beyond!! whether its a new garage door install, preventative annual maintenance, or just to check in, they have always delivered! there are a ton of overhead door franchises in this area yet none as good as this one..and they do go all over!! I think paul, nancy and lynn are just going for world domination in their world!!...simply the absolute best at what they do and they are all just really nice folks!!.I cannot recommend them often enough!!
Great service -- arrived within two hours of calling -- replaced garage door opener quickly and professionally.
They installed the latest technology to help me be more efficient and feel more secure as a multitasking Mom! Great people with great products and outstanding service!
The absolute best garage door people ever, they called ahead to let me know they were on the way. Great service, great guys they fixed two doors in two different garages on our property knew exactly the problems and had the parts with them to fix it. They were fast, honest and very reasonable, great to do business with , would highly recommend.
Amazing Customer Service
I accidentally lost the program for my garage door and it was stuck halfway down. I called Bob and he took me through the whole re-programming on the phone. He called me as soon as he got into the office and stayed with me until the door opened and closed correctly. I asked him to bill me and he refused. He had spend considerable time with me and I expected to pay him for his time. Instead, he asked me to tell all of you what happened. I am so happy to share my experience with you because it is so rare to find someone in business so generous and kind. I should mention that he is also very professional and knows his product very well. We have had him come to our house in the past and found him just as competent and kind. We recommend this business without any reservations.
Called Paul on a Holiday and he responded immediately. Have been working with Paul for 20 years. There is no one better. Thank you very much.
Paul Peloquin was a professional and handled our job flawlessly. He was courteous, on time and kept the timeline for the job as promised. The installation of one of the garage door openers was especially difficult and that too was handled at a high level by the installers. Thank you,
Above and Beyond!
My parents live in Redding since 1979. It is always the people that makes the difference and Ridgefield Overhead Door is the prime example. Lynn and the owner listened to the problem, sent us the quotes, scheduled an appointment, and their technician, Bob, completed the job with perfect fit and finish. He was a true professional. They went out of their way to accommodate my schedule so that I could be pick up my daughter in time. We are thoroughly impressed.
Went above and beyond
Nobody wants to have a skunk trapped in their garage, and nobody wants that skunk to rip the weatherstripping off their garage door. But when it happens to you, Ridgefield Overhead Doors is the right call. The customer service was phenomenal. Paul came out the very next day and expertly assessed the situation, listened to our concerns and offered ideas that were either included in the cost of the service call or relatively inexpensive. Bob did an expert -- and quick! -- job making the repairs and improvements happen. Very happy with our experience and highly recommend them.
Called early on Monday morning for broken spring and they responded that day! Repaired and conducted safety survey. Very satisfied!
Professional, prompt, competitive, accommodating
We looked at a few different companies and we chose Ridgefield Overhead Door. They were competitively priced, but more importantly they had terrific customer service and were adept in figuring out how to come up with effective solutions that didn't cost us additional money. Within three hours, they removed our old door and installed our new door without needing any anything from us. Highly recommend them.
Excellent service from the estimate to the installation.
I am happy to say that my entire experience with the crew from Ridgefield Overhead Doors was outstanding. Paul came at the scheduled time for the estimate and provided a range of choices for the replacement garage doors. I received the written estimates shortly afterward for the several options that I was considering. I compared his prices with those of several of his competitors. His gave me most reasonable price for the doors that I chose. On installation day, the team arrived BEFORE the scheduled appointment (I was pleased). They worked steadily on a day with temperatures in the 90's and high humidity. They did not even take a break for lunch. They were pleasant and professional at all times. At no extra charge,they fixed the remote controls for the old motor. Since I opted to keep the previous automatic motor, they deducted the price of the new one from my total. At the end of the day, my final bill was $375 LESS than the original estimate. I honestly do not believe that it could have turned out any better. I would recommend Ridgefield Overhead Doors to family, friends and neighbors.
Reliable, professional, courteous. Highly recommended ROD!
Excellent service and product
The entire staff at Ridgefield Overhead Doors was incredible professional and detail-oriented, just a pleasure to work with. They provided us with all of the options and information we needed to make a decision and we're thrilled with how our new door looks and works. We recommend them highly!
Love our new garage door!
We had Ridgefield OHD install a new garage door - our door was so old that we needed new EVERYTHING...tracks, springs, the whole nine yards. The door installation went off without a hitch...now we have a BEAUTIFUL insulated attractive garage door! Thanks to Paul, Bob (our installer) and the Staff at ROHD for their exceptional service!
Unbelievable service !!!!!!!
Every once in a while you come across a company that just gets it and Ridgefield Overhead doors is one such Company. From start to finish including my last service, more than two years after installation, they have been nothing but professional. There was a mix-up with a scheduled appointment and they could have not been more apologetic and accommodating in the re-scheduling process, including a significant discount for the inconvenience. If you need a service or product they supply this is the place to call !!!!!!
From the first call to being handed the door remote controls, this company was amazing. Another "overhead door" company actually blew me off and never returned my call. Ridgefield overhead door took my call and had their sales rep out to my house a day or two later. The salesperson actually made 2 or 3 trips out to the house to make sure we ordered all of the correct parts, since my installation wasn't conventional. The installers arrived on time, were very professional and friendly. The project was completed exactly as they said it would. I will be using Ridgefield Overhead Door for all of my garage door needs from now on.
Fast friendly and on budget! Top quality materials and installers! Can't get any better.
garage door repair
did the job promptly and efficiently. explained all the work.
We had our new garage door installed today. The installers, Juan and Freddy, were extremely polite and did a very professional and excellent job. We are very pleased with the results. This company was highly recommended to us by a friend, and we would definitely recommend Ridgefield OHD to others.
On time, on budget, quality work
I recently used this company to replace 3 openers and service my garage doors. This is my second time using the company and both experiences exceeded expectations. They are very professional to work with and do quality work. I highly recommend Ridgefield Overhead Door.
Service exceeded expectations!
The service technician arrived on time and was extremely knowledgeable. He patiently answered my questions and explained what needed to be done. Also, I appreciated the thorough safety check he performed. My garage doors run perfectly thanks to Ridgefield Overhead Doors.
Top Quality Service at a Fair Price
John at Ridgefield OHD has been our vendor of choice for the last three years at a 150 unit condominium development in Westchester, NY. He has consistently gone out of his way, whether involving repair or replacement, to provide our community top quality service in a very cost effective manner. We talked with many vendors before selecting Ridgefield Overhead Door and have not been disappointed.
Professional workmanship; Quality & prompt service ; Fair prices
Have dealt w/ Ridgefield Overhead Doors, LLC and owner Paul Peloquin for over 10 years.In that time he has installed garage doors in 12 new homes( including my own )which I have built. Also has promptly handled repairs and given much free advice to resolve any problems. I have used other companies in the past but none have matched his service nor expertise.I am very comfortable when a call is answered by an owner.He keeps his appointments and he keeps his word.
Wow!!! This is a great outfit. My garage door opener wouldn't move. I called Ridgefield Overhead and Paul arrived within 20 minutes. He realigned the gizmo at the bottom of the track, lubricated the hinges and changed the battery in my remote. For this he charged... nothing! Wow was I pleased.
My garage door decided not to work the day before the 2016 blizzard. I called Ridgefield Overhead Door and they had someone at my house by close of business that day. The springs needed to be replaced. I must admit that my garage door worked better than it has ever worked in the past. It was quiet and very smooth when engaging it to open or close. Cindy Dessel
It's a pleasure doing business with Ridgefield Overhead Doors. Your people are friendly and provide high quality workmanship. I would definitely recommend your company to people needing overhead doors and service. Charles E. Creamer
Ridgefield Overhead Doors was prompt, efficient and very personable!
Honest & Reliable Service
Ridgefield Overhead Doors came out to my home for preventative maintenance on my garage doors The technicians were knowledgeable and reliable. I would highly recommend this business!
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- National Federation of Independent Business Member
- Member of the International Door Association
- Member of the Professional Door Association of New England
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- Home Improvement Contractor HIC.0565651